Frequently Asked Questions:
Surplus is Pakistan’s ONLY B2B Surplus Management Platform. Surplus.com.pk is an online platform where professionals can sell or purchase industrial surplus. The idea behind it, is based on “Circular Economy” concept which is also linked with UN SDG12 of “Responsible Consumption”.
In Surplus PK’s research, it came out that there are organizations having tons of excess or surplus items lying on their storage shelves for years as dead stock; while, others need the same items to run their daily operations. Surplus PK does the match making for them. Sellers can sell their dead stock at unbelievable prices; however, buyers get a great deal as they are buying from others’ surplus. Congratulations to both, as they are helping the sustainability and more specifically environmental cause via their responsible consumption, reuse, and redistribute
a. Register: Organization’s authorized representative can register on Surplus.com.pk as a “Buyer” or “Seller” or “Both: Buyer & Seller”. Now, individuals can also register on Surplus PK; however, they can only register as “Buyer”.
b. Buy: Once registered and once the client has selected an item on surplus.com.pk, then the client can click on “Interested” button. Surplus PK’s system and representatives will then complete the whole transaction to the satisfaction of all the parties involved.
c. Sell: Once registered, organization’s representative can upload their surplus items or dead stock on Surplus PK. After approval (within 24 hours) from Surplus PK Commodity Team, these will be showcased on Surplus.com.pk. Once a client clicks on “Interested”, the Surplus PK’s system and representative will then complete the whole transaction to the satisfaction of all the parties involved.
In case the items uploaded on Surplus PK platform by the Seller, already have any guarantees and/or warranties, then these will be passed on to the Buyer. Else, there will be no guarantee. Frequently, Surplus PK provides checking warranty for a defined number of days; however, this depends on the item under consideration.
Mode of payment is frequently by PO and occasionally by Chaque.
Frequently, the Leadtime is between 7-10 working days.
Fixed Price, as Surplus PK’s Commodity Specialists try to quote the most favorable prices to our esteemed Buyers.
There are two scenarios:
a. Items with Checking Warranty: Clients can check the item and return in case there is any dysfunctionality within the duration of the checking warranty period.
b. Items with no Checking Warranty: In this case, there will be no return applicable.
This is different for different items, and it is mentioned on each item’s description webpage. However, most items showcased on Surplus PK have no MoQ.
After “confirmed PO” from the Buyer, there will be no change or cancel option applicable.
In some situations, Buyers can inspect the item physically. Surplus PK takes each transaction as a Project. Therefore, frequently, Surplus PK’s team provides all details about the item being purchased and the team is with the Buyer till the transaction is completed satisfactorily.